VirtualComms is looking for an Inhouse Helpdesk Technician / Operator to assist customers and support network-related enquiries.
This vacancy is listed by Klerksdorp Connect as part of our local jobs sourcing.
Requirements
Passion for internet, routers, networking and technology
Strong problem-solving skills
Excellent communication skills
Ability to assist clients via phone, WhatsApp and Telegram
Willingness to learn and grow within the business
Professional and customer-focused attitude
Responsibilities
Provide first-line customer support
Assist with network and connectivity enquiries
Troubleshoot customer issues
Communicate with customers across multiple platforms
Escalate technical issues when required
Maintain service records and updates
How to apply
Email your CV to:
This vacancy is listed by Klerksdorp Connect for community visibility only. Klerksdorp Connect does not recruit, screen, interview, or employ candidates. Applicants apply at their own discretion and are encouraged to verify the legitimacy of the post and employer before sharing personal information. Klerksdorp Connect does not respond to comments or enquiries regarding vacancies as a third party.